Patient Rights

  • Every Patient has a right to guaranteed, competent high quality care and treatment given with respect and dignity.
  • Patients have a right to be informed about the diagnosis of their problems. They also have a right to be informed of any other significant illness, as soon as practicably possible.
  • Patients have the right to be able to talk freely to their Doctor. They have a right to know the name and functions of all doctors involved directly in their care.
  • Patients have a right to be informed in regards to the  costs involved in their care.
  • Patients have the right to know the hospital rules and regulations applicable to them.
  • Patients have the right to participate in the decision on the type of treatment selected for them. They also have the right to refuse treatment offered by the Hospital to the extent permitted by law. They should be informed of the medical consequences of this refusal.
  • Patients have the right to be informed about the reason for various tests they need  to undertake andP be informed about their meaning.
  • Patients have a right to be informed, in specific terms, about what to do in case of emergency.
  • Patients have the right to seek other medical options and be informed of all costs .

 

Patient Responsibilities

  • Each patient is responsible for informing the team/Consultant/ Technician if he/she is unable to follow instructions or finds them unclear.
  • Patients are responsible for cooperation and compliance to diet restrictions, medications, and other procedures needed for treatment.
  • Patients are responsible for following hospital policies and procedures.
  • Patients are responsible for careful use of hospital supplies and property.
  • Patients are responsible for valuable personal belongings brought to the hospital.
  • Patients are responsible for addressing their concerns and raise questions if any, which they might  have about their care.
  • Each patient is responsible for making known in a courteous manner about  his/her dissatisfaction with any aspect of service provided.

 

Patients Safety

  • Survey staff in individual units and throughout the hospital to assess and improve the culture of patient safety.
  • Extended shifts for medical residents  are prohibited.
  • Count surgical instruments and sponges before and after procedures.
  • Use qualified nurses and maintain appropriate round-the-clock staffing levels in CCU and other patient areas .